Privacy Policy

Last Updated: 4 September 2026

BD Shades Ltd respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, request a quotation or engage us to provide laser cleaning, painting, surface preparation, restoration or related services.

For the purposes of applicable data protection law, including the General Data Protection Regulation (GDPR), BD Shades Ltd acts as the data controller for personal information covered by this Privacy Policy.

1. Who We Are

BD Shades Ltd
Esker Hills
Portlaoise
Co. Laois
Ireland

Telephone: 087 095 5901
Email: shadesportlaoise6@gmail.com

Throughout this Privacy Policy, “BD Shades”, “we”, “us” and “our” refer to BD Shades Ltd.

2. What Personal Information We May Collect

The information we collect depends on how you interact with us.

Information You Provide Directly

When you contact us, request a quotation or become a client, we may collect information such as:

• Your name

• Business or company name

• Email address

• Telephone number

• Project or property address

• Billing address

• Details about the work you require

• Photographs or videos you provide relating to a project

• Information included in emails or contact forms

• Quotations and correspondence

• Invoice and payment-related information

• Any other information you choose to provide

For commercial projects, we may also process business contact information relating to employees, contractors, architects, project managers, suppliers or other people involved with the project.

3. Information Collected Through Our Website

When you visit our website, certain technical information may be collected automatically by the website or the services used to operate it.

This may include:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Time spent on the website

• Referring website

• Approximate geographic information

• Cookie information

• Website interaction data

Some of this information may be collected using cookies or similar technologies.

Non-essential cookies should only be used in accordance with applicable consent requirements.

4. How We Use Personal Information

We may use personal data to:

• Respond to enquiries

• Prepare quotations

• Assess potential projects

• Arrange site visits

• Provide our services

• Communicate about ongoing work

• Manage appointments and project schedules

• Issue invoices and manage payments

• Maintain customer and project records

• Deal with questions, complaints or warranty matters

• Manage relationships with contractors and suppliers

• Improve our website and services

• Maintain the security of our website

• Comply with accounting, tax and other legal obligations

• Establish, exercise or defend legal claims

• Prevent fraud or misuse of our services

• Send marketing communications where legally permitted

We will not use your personal information for purposes that are incompatible with the reason it was originally collected unless there is a lawful basis for doing so.

5. Our Lawful Bases for Processing

Under GDPR, personal information must be processed on a lawful basis.

Depending on the circumstances, BD Shades Ltd may rely on one or more of the following.

Contract

We may process your information where it is necessary to provide a quotation, take steps at your request before entering into a contract or fulfil an agreement for services.

For example, we may need your name, contact details and project location to arrange and carry out work.

Legal Obligation

We may process and retain certain information where required to comply with Irish law.

This may include financial, accounting and taxation records.

Legitimate Interests

We may process information where it is reasonably necessary for the legitimate operation of our business and those interests are not overridden by your rights and interests.

This can include:

• Responding to business enquiries

• Managing customer relationships

• Protecting our business

• Maintaining website security

• Keeping appropriate project records

• Defending legal claims

• Improving our services

• Certain business-to-business communications where legally permitted

Consent

Where consent is required, we may ask you for permission before processing your personal information.

This may apply, for example, to certain types of marketing or non-essential website cookies.

Where processing is based on consent, you can withdraw that consent at any time.

Withdrawal does not affect processing that lawfully took place before your consent was withdrawn.

6. Enquiries and Quote Requests

If you contact BD Shades Ltd through our website, telephone, email or another communication channel, we will use the information you provide to respond to your enquiry.

We may retain relevant correspondence where necessary to:

• Follow up on your enquiry

• Prepare a quotation

• Maintain a record of discussions

• Deal with future questions

• Establish what was requested or agreed

• Protect our legitimate business interests

If an enquiry does not result in work being carried out, information will not be kept indefinitely and will be reviewed or deleted when it is no longer reasonably required.

7. Customer and Project Information

If you engage BD Shades Ltd, we may create and retain records connected with your project.

These can include:

• Contact information

• Project address

• Quotations

• Specifications

• Photographs

• Site information

• Correspondence

• Work records

• Invoices

• Payment records

• Details of additional work

• Complaints or service issues

These records may be necessary to fulfil our contract, maintain business records, comply with legal requirements and deal with questions that arise after work is completed.

8. Photographs and Project Images

We may take photographs before, during or after work for purposes such as:

• Assessing the condition of a surface

• Recording project progress

• Documenting completed work

• Supporting quality control

• Maintaining project records

We may also wish to use photographs of completed work on our website, social media or marketing materials.

Where photographs could identify a private individual, reveal confidential information or otherwise involve personal data, we will consider the appropriate legal basis before using them for marketing.

Clients can inform us if a project is confidential or if photographs should not be published.

9. Payments and Financial Information

Where you make a payment to BD Shades Ltd, payment information may be processed by our bank or other payment service providers.

We may retain records of payments, invoices and transactions for accounting and legal purposes.

We do not need to retain full payment card details where those details are processed directly by an independent payment provider.

10. Cookies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that can help a website function, remember settings and provide information about how visitors use the site.

Cookies may include:

Essential Cookies

These are required for the website to operate correctly and may not require consent where they are strictly necessary.

Analytics Cookies

Where enabled, analytics cookies can help us understand how visitors use the website, such as which pages are viewed and how users arrive at the site.

Functional Cookies

These may remember preferences or support additional website functionality.

Marketing Cookies

Where used, these may help measure advertising or marketing activity.

Non-essential cookies will be handled in accordance with applicable consent requirements.

Visitors should be provided with the ability to manage applicable cookie preferences through the website’s cookie controls where such cookies are used.

11. Website Analytics

We may use analytics tools to understand the performance of our website.

Depending on the tools enabled on the website, this may involve processing information such as:

• Pages viewed

• Approximate location

• Device type

• Browser information

• Referral source

• Time spent on pages

• Interactions with website features

Where analytics requires consent, it should not be activated until the required consent has been provided.

12. Marketing Communications

We may occasionally communicate with customers or business contacts about relevant services where we have an appropriate lawful basis and the communication is permitted by applicable law.

Where consent is required for marketing, we will request it.

You can ask us to stop sending direct marketing communications at any time by contacting us using the details provided in this Privacy Policy or by using an unsubscribe facility where one is provided.

13. Who We May Share Personal Information With

We do not sell personal information.

We may share information with trusted third parties where reasonably necessary to operate our business or provide our services.

These may include:

• Website hosting providers

• IT and website support providers

• Email service providers

• Accountants and bookkeepers

• Banks and payment service providers

• Professional advisers

• Insurance providers

• Contractors or subcontractors involved in a project

• Suppliers

• Analytics providers where enabled

• Government bodies, regulators or authorities where required by law

We aim to limit information shared with third parties to what is reasonably necessary for the relevant purpose.

Where another organisation processes personal information on our behalf, appropriate data protection arrangements should be in place where required.

14. Legal and Regulatory Disclosures

We may disclose personal information where reasonably necessary to:

• Comply with a legal obligation

• Respond to a lawful request from a public authority

• Enforce an agreement

• Establish or defend a legal claim

• Protect the rights, property or safety of BD Shades Ltd or another person

• Investigate suspected fraud or unlawful activity

We will not disclose personal information to third parties without an appropriate reason or lawful basis.

15. International Data Transfers

Some technology, hosting, email, analytics or other service providers may process information outside Ireland or the European Economic Area.

Where personal data is transferred internationally, we will seek to ensure that an appropriate transfer mechanism or safeguard is in place where required by data protection law.

This may include an adequacy decision, approved contractual safeguards or another legally recognised transfer mechanism.

16. How Long We Keep Personal Information

We do not intend to keep personal information for longer than necessary.

The appropriate retention period depends on:

• Why the information was collected

• Whether you became a client

• The nature of the project

• Contractual requirements

• Accounting and taxation obligations

• Insurance requirements

• Potential legal claims

• Whether an ongoing business relationship exists

Financial and transaction records may need to be retained for periods required under applicable Irish law.

Project records may be kept where reasonably necessary to deal with future questions, demonstrate the work carried out or establish or defend a legal claim.

Enquiry information that is no longer required will be deleted or securely disposed of in accordance with our retention practices.

17. How We Protect Personal Information

We take reasonable organisational and technical measures to protect personal data against:

• Unauthorised access

• Accidental loss

• Unlawful disclosure

• Alteration

• Destruction

• Misuse

Measures may include appropriate access controls, password protection, secure systems, backups and limiting access to people who reasonably require the information.

No internet transmission or electronic storage system can be guaranteed to be completely secure. However, reasonable steps are taken to reduce risks to personal information.

18. Your Data Protection Rights

Depending on the circumstances, GDPR provides individuals with a number of rights concerning their personal data.

These can include:

Right of Access

You may request confirmation of whether we process your personal data and ask for a copy of the information we hold about you.

Right to Rectification

You may ask us to correct personal information that is inaccurate or incomplete.

Right to Erasure

In certain circumstances, you may ask us to delete your personal information.

This right is not absolute. We may need to retain certain information where there is a legal or legitimate reason for doing so.

Right to Restrict Processing

You may have the right to ask us to restrict how your personal information is used in certain circumstances.

Right to Object

You may object to certain processing based on legitimate interests.

You also have the right to object to the use of your personal information for direct marketing.

Right to Data Portability

Where the legal requirements are met, you may have the right to receive certain personal information in a structured, commonly used and machine-readable format or request that it is transferred to another controller.

Right to Withdraw Consent

Where we rely on your consent, you may withdraw it at any time.

This does not affect the lawfulness of processing carried out before consent was withdrawn.

19. Exercising Your Rights

If you wish to exercise a data protection right or have a question about personal information held by BD Shades Ltd, contact us at:

Email: shadesportlaoise6@gmail.com

Address:
BD Shades Ltd
Esker Hills
Portlaoise
Co. Laois
Ireland

We may need to verify your identity before responding to a request in order to protect personal information from unauthorised disclosure.

Not every GDPR right applies in every situation. If we cannot comply with a request, we will explain the reason where required by law.

20. Complaints

If you have a concern about how BD Shades Ltd processes your personal information, please contact us first so that we have an opportunity to address the issue.

You also have the right to raise a concern or lodge a complaint with the Irish Data Protection Commission.

21. Third-Party Websites

Our website may include links to websites operated by other organisations.

BD Shades Ltd is not responsible for how third-party websites collect or process personal information.

We recommend reviewing the privacy policy of any external website you visit.

22. Automated Decision-Making

BD Shades Ltd does not ordinarily use personal information to make decisions about customers solely through automated processing that produces legal or similarly significant effects.

If this changes, this Privacy Policy will be updated where necessary.

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

• Our services

• Our website

• Technologies we use

• Our data processing activities

• Legal or regulatory requirements

The latest version will be published on this page with an updated revision date.

24. Contact BD Shades Ltd

For questions about this Privacy Policy or how we handle personal information, please contact:

BD Shades Ltd
Esker Hills
Portlaoise
Co. Laois
Ireland

Telephone: 087 095 5901
Email: shadesportlaoise6@gmail.com